How to order by GZ?
We would like to make your life easier when ordering from us in the Czech Republic, so we’ve prepared a few hints on how to proceed with your order with our company.
What to do and what you may expect from us?
Once you have all of the production parts ready (master, artwork etc.), please fill out our online ORDER FORM carefully and send it over to us with your master.
Our full address is:
Tovarni street (no street number)
267 12 Lodenice
Czech Republic
You may send your production parts by post or in case of urgent jobs by courier.
When your production parts reach us, we will check your order to see if anything is missing and then we will contact you by phone or email. We will confirm the expected shipping date if all production parts are complete and sufficient. and we will send you a pro-forma invoice (bill) for prepayment in case you have not an account by GZ.
TECHNICAL SPECIFICATIONS - to avoid delays in production and also paying more additional costs we recommend that you strictly follow all our technical specifications which are available on our web site. We would like to point out that if you supply us with all of the correct production parts then your vinyl order will be processed on time and with no extra cost for amendments.
In case you have no account by GZ: Before we can start production and ship the finished goods to you, we require confirmation showing full payment. You may either make a bank transfer and then fax us a copy on our fax number +420-311-673385, or you may pay by credit card (VISA, MASTER CARD and AMERICAN EXPRESS).
Once your payment confirmation has been received and the records are produced, then we will ship them by the chosen transport method that you have indicated in your order form. We can offer you door-to-door delivery within Europe (approximately 4 working days), or airfreight to any major international airport in the world.
When using airfreight please be aware that you have to collect the goods at the airport yourself.
VAT duties? You will be charged VAT if you don’t have a VAT tax number. The VAT will be charged at the Czech rate of 19%. If you have a VAT number then goods will be exported without VAT, and you will have to pay tax (the percentage depends on which country the goods are sent to) directly to the courier, at the airport, or in the case of tax payments every quarter or half year directly to your financial office. Please bear in mind that you will be always be charged VAT if you get your order from a shipper.
When we ship the goods by courier or by air, we will send you a fax or email confirming the shipping date from our company. Moreover, we will supply you with the tracking number of courier packages or the airfreight number (e.g. airwaybill number). With this specific consignment number you may claim the goods.
You will always receive the original invoice by post. Additionally, you will receive an invoice and delivery note with your goods.
TERMS AND CONDITIONS, TEMPLATES, CREDIT CARD ENTITLEMENT are available on our web site. If you have any problems with accessing them, then please send us an email to info@gzdm.cz with a specific request, and we will come back to you within 24 hours.
Here are very important links available:
Feeling happy or unhappy? Let us know please. We are always trying to improve our service. If there is anything that is unclear to you, then please do not hesitate to contact us by fax or by email, or alternatively simply call us on +420-311-673489 or +420-311-673376.
We are here for you!
We all look forward to hearing from you and to being of service.